FAQs - Technicals / Installation / Client Errors

Brief · Mar 5, 2022

HNYuk said:
Any one have same issue?
I have try to download newest dream version for my fr's laptop but when i clicked to the dreamMs icon still have this issue. "the application was unable to start correctly 0xc00007b".

Please see section 2.2 and the game as admin. Uninstall all your existing Visual C++ Runtimes and reinstall if it still doesn't work.

HNYuk · Mar 5, 2022

Brief said:
Please see section 2.2 and the game as admin. Uninstall all your existing Visual C++ Runtimes and reinstall if it still doesn't work.

Thank for reply
I have to try uninstall and reinstall both Visual C++ and directX but have this issue F7

DeXfiR · Mar 16, 2022

Hi, i'm having an error that i couldn't find on the FAQ:

"Runtime Error!
Program:
(dreamms.exe location)

abnormal program termination"

If i click "OK" the client closes, however if i don't close the error i can play just fine with no problems.
i was wondering how can i stop it from showing and found out that if i run the patcher, the error doesn't show. it only happens when i run it directly from the Dreamms.exe
but is there a way to fix the error completely?

edit: running dream as administrator fixed this problem

Hankuk · Apr 18, 2022

Is the widget required for dream ms and the widget only runs on 64 bits?

Brief · Apr 18, 2022

Hankuk said:
Is the widget required for dream ms and the widget only runs on 64 bits?

No. However, the patcher only works on 64bit

Hankuk · Apr 18, 2022

Brief said:
No. However, the patcher only works on 64bit

thx. You are nice

Barnicus · May 4, 2022

Brief said:
You need the .Net Desktop Environment. You can download it here.

Download .NET 5.0 Desktop Runtime (v5.0.13) - Windows x64 Installer

dotnet.microsoft.com

Not sure if this is intended, but I wanted to point out that the Patcher2.0.exe will redirect users to the basic dotnet-runtime downloads instead of the windowsdesktop-runtime downloads that they actually need to run the Patcher2.0.exe.

The Patcher2.0.exe currently directs users to these:

I think you want to direct them to these:

Regards,

Barnicus

Zephyrlol · Jun 8, 2022

Brief said:
Sometimes it's caused by mismatching dual monitors and sometimes a pc restart will fix it. Try the PC restart first.

I'm on a laptop and I've tried just about everything, was there ever a fix found for this?

Brief · Jun 8, 2022

Zephyrlol said:
I'm on a laptop and I've tried just about everything, was there ever a fix found for this?

Change your refresh rate, run "defaultsetting.reg" and restart your pc

littleasu · Jun 8, 2022

Hello. I have been playing the game for a couple of days. Now, I recently notice that my game has been crashing every two minutes. I have restarted my PC already, put all settings back to default and resetted it again. No luck so far. Can anyone assisst me?

Brief · Jun 9, 2022

littleasu said:
Hello. I have been playing the game for a couple of days. Now, I recently notice that my game has been crashing every two minutes. I have restarted my PC already, put all settings back to default and resetted it again. No luck so far. Can anyone assisst me?

Any error messages? Where does your game crash to? Login screen or desktop?

littleasu · Jun 9, 2022

guyteram said:
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Brief said:
Any error messages? Where does your game crash to? Login screen or desktop?

When the game crashes, there is no error message at all, it'll just crash without warning. It'll crash me back to my desktop page.

Upon further tinkering, I noticed that I'd crash if I change my game into a different resolution. I checked the FAQs posted here and it states that the solution to this problem is to shut down any third-party applications that may interfere with this. However, when I was playing at that time, I wasn't using any third-party software at all - just opened the game. :/

Brief · Jun 9, 2022

littleasu said:
When the game crashes, there is no error message at all, it'll just crash without warning. It'll crash me back to my desktop page.

Upon further tinkering, I noticed that I'd crash if I change my game into a different resolution. I checked the FAQs posted here and it states that the solution to this problem is to shut down any third-party applications that may interfere with this. However, when I was playing at that time, I wasn't using any third-party software at all - just opened the game. :/

It could be caused by an app that automatically starts on on Startup. Go to Task Manager > Startup and Disable some apps that you don't use from automatically starting up during the booting process. (This will also make your pc boot faster)

littleasu · Jun 12, 2022

Brief said:
It could be caused by an app that automatically starts on on Startup. Go to Task Manager > Startup and Disable some apps that you don't use from automatically starting up during the booting process. (This will also make your pc boot faster)

Tried disabling programs that take alot from my PC and it still crashes. I also addressed the same concern in Guilded and it seems that being a TB/BUCC (to which I am a TB) may be a probable reason for the crash. Although, I am unsure as to how it's related to that.

Brief · Jun 12, 2022

littleasu said:
Tried disabling programs that take alot from my PC and it still crashes. I also addressed the same concern in Guilded and it seems that being a TB/BUCC (to which I am a TB) may be a probable reason for the crash. Although, I am unsure as to how it's related to that.

Could be related to the Energy Charge bug some players are experiencing. (Where they lag or dc when energy bar gets full) This bug is under investigation and will likely be fixed next patch.

littleasu · Jun 13, 2022

Brief said:
Could be related to the Energy Charge bug some players are experiencing. (Where they lag or dc when energy bar gets full) This bug is under investigation and will likely be fixed next patch.

I double checked on this and I don't have Energy Charge though.

Brief · Jun 13, 2022

littleasu said:
I double checked on this and I don't have Energy Charge though.

Could also be a bugged nx item with certain skills, can you remove all your NX items and see if it helps

giggles · Jun 15, 2022

just downloaded the game.
and after adding the missing dll files it raise an error
'The application was unable to start correctly (0xc000007b).'
how can i fix it?

Lily · Jun 15, 2022

giggles said:
just downloaded the game.
and after adding the missing dll files it raise an error
'The application was unable to start correctly (0xc000007b).'
how can i fix it?

Follow 2.2 from here which will have you install Visual C++.

Brief · Jun 15, 2022

giggles said:
just downloaded the game.
and after adding the missing dll files it raise an error
'The application was unable to start correctly (0xc000007b).'
how can i fix it?

How did you "add" the missing DLL files? Did you download them directly from Google into your game folder / system32 or something?

Welcome!

FAQs - Technicals / Installation / Client Errors